All About Telecom

Guidelines on Choosing a Telephone System for Your Business

A new business telephone system would only be worth your time if you choose the right one. This is why you need to be careful when evaluating the available systems. Whatever you do, do not employ a trial and error approach when choosing such a system because you would most likely end up wasting a lot of money in the end. To be on the safe side, it is important to seek the help of a professional before contacting any dealer. Below are guidelines to help you choose the right system.

The type of system that you choose has to solve your problems. This is why you ought to list down those problems before contacting any dealer. If your main aim is to replace a deficient system, you have to identify the pain points that the existing system has. If you are buying a system for a new business, you ought to evaluate your business' current and future needs before choosing any system. In case your organization has different departments, involving them in choosing such a system would be a wise move.


You should research on types before making a choice. Business telephone systems come in a plethora of types, with the basic ones being traditional and Yeastar IP PBX systems. Traditional systems are the normal landline types of phones. IP phone systems deliver data over the internet. If you prefer an IP system, you ought to decide what would work best for you between on-premises and cloud-based systems. An on-premise IP system means that you will have to buy your own hardware and software systems as well as manage them. A cloud-based service is hosted offsite by another firm.


It is important to make a decision regarding advanced features. Advanced features guarantee smoother business operations and an outstanding employee and client experience. Some of the features to inquire about include video conferencing, mobility, collaboration, instant messaging, among others. Since your business is likely to grow, choose a system that can be upgraded accordingly. Ensure that the system would be flexible enough to accommodate technological advancements.


Get to know how much the system would cost. Understand that cost is not limited to buying cost only. Installing the Cisco Telephone System and running it would cost you. To avoid unpleasant surprises later, it is important to ask for a breakdown of costs before placing an order. If you would need training, get to know how much such services would cost you.